Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of guccitotebag.net (the “Site”) and purchases made through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

“Gucci Tote Bag,” “we,” “us,” and “our” refer to the operator of guccitotebag.net. “You” refers to the visitor, user, or customer.

2. Eligibility & Territory

You must be at least 18 years of age and capable of entering into legally binding agreements to use the Site and purchase products. We currently ship within the United States. Orders with delivery addresses outside our service area may be declined or canceled.

3. Accounts & Security

When you create an account, you agree to provide accurate information and to keep your credentials confidential. You are responsible for activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts for suspected fraud, abuse, or violation of these Terms.

4. Product Information & Authenticity

• We strive to display accurate product details, including materials, dimensions, and images of the exact or equivalent item.
• Color may vary due to device settings or lighting.
• Each item is inspected and documented before shipment. Authenticity documentation and tamper‑sealed packaging are included with every purchase.
• “Gucci” is a registered trademark of Guccio Gucci S.p.A. guccitotebag.net is not affiliated with or endorsed by Gucci or Kering. Trademarks are used descriptively to identify products.

5. Pricing, Taxes & Availability

• Prices are shown in USD and are subject to change without notice.
• Sales tax is calculated at checkout based on the delivery address, where applicable.
• Inventory updates in real‑time; availability is not guaranteed until your order is accepted and confirmed.
• We may run limited‑time sales for clear reasons (e.g., season change, overstock). Exclusions may apply.

6. Orders, Payment & Verification

• By placing an order, you offer to purchase items under these Terms. We may accept or decline orders at our discretion.
• We accept major credit/debit cards and PayPal, as shown in our footer. You authorize us and our payment processors to charge the payment method provided.
• Orders may be subject to verification, including identity and address confirmation. We may cancel and refund orders that fail verification or for suspected fraud or pricing/stock errors.
• Pre‑orders charge as specified at checkout. Estimated ship dates are not guarantees.

7. Shipping, Delivery & Risk of Loss

• We ship to valid U.S. addresses. Processing times are stated on product pages or at checkout and exclude carrier transit time.
• Title and risk of loss pass to you upon delivery to the carrier. We provide tracking once your order ships.
• Please inspect packages upon delivery. Report damage, missing items, or tampering within 48 hours of delivery with photos of the packaging and product.
• Signature may be required for higher‑value shipments.

8. Returns, Exchanges & Cancellations

• Return eligibility, time frames, and steps are detailed in our Refund & Returns Policy, which is incorporated by reference.
• Items must be unused and returned with all original packaging, tags, accessories, and the tamper seal intact.
• To cancel before shipment, contact support promptly. We may be unable to cancel once processing has begun.
• Refunds are issued to the original payment method after inspection. Shipping fees are non‑refundable unless required by law.

9. Promotions, Gift Cards & Store Credit

• Promo codes and offers are limited‑time, non‑transferable, and may not be combined unless stated. We reserve the right to modify or cancel promotions at any time.
• Gift cards and store credit (if offered) are not reloadable, not redeemable for cash (except as required by law), and may be subject to additional terms.

10. Errors, Inaccuracies & Site Access

• Occasionally there may be typographical errors, inaccuracies, or omissions related to pricing, availability, or descriptions. We reserve the right to correct and to cancel orders affected by such errors.
• We do not guarantee that the Site will be uninterrupted, timely, secure, or error‑free. We may change or discontinue features without notice.

11. Intellectual Property

The Site, including text, graphics, logos, images, and software, is owned by or licensed to us and protected by intellectual property laws. You may not copy, distribute, modify, or create derivative works without prior written consent. All third‑party marks are the property of their respective owners.

12. Reviews & User Content

• By submitting reviews, photos, or other content, you grant us a non‑exclusive, royalty‑free, worldwide license to use, reproduce, modify, publish, translate, and display such content in connection with the Site and our marketing.
• You represent that your content is accurate, lawful, and does not infringe any rights. We may edit, remove, or refuse content at our discretion.

13. Prohibited Uses

• Illegal activity, infringement, harassment, deceptive practices, network attacks, scraping without permission, or attempts to circumvent security.
• Purchases for resale without authorization or suspected arbitrage that violates brand or channel policies.

14. Third‑Party Services & Links

The Site may link to third‑party sites or use third‑party services (e.g., payment processors, carriers). We are not responsible for their content, policies, or practices. Your use of such services is governed by those third parties’ terms.

15. Disclaimers & Warranties

EXCEPT AS EXPRESSLY PROVIDED IN WRITING, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES; THESE LIMITATIONS MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold harmless Gucci Tote Bag and its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Site or violation of these Terms.

18. Privacy

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share personal information.

19. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law rules, and applicable federal law.

20. Dispute Resolution & Arbitration

• Most concerns can be resolved by contacting support. If we cannot resolve informally, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration on an individual basis, not in a class or representative action, administered by a recognized arbitration provider, in New York County, New York.
• You and we each waive the right to a jury trial and to participate in a class action. The arbitrator may award individual relief only.
• Small claims court option: Either party may bring an individual action in small claims court within its jurisdiction.

21. Changes to Terms

We may update these Terms from time to time by posting a revised version on this page with a new effective date. Changes apply to orders placed after the updated date and to Site use thereafter. Your continued use constitutes acceptance.

22. Contact

Email: [email protected]

For return requests or order questions, please include your order number and photos (if reporting damage).